Organizations implementing software face user competency challenges which result in decreased productivity and sharp increase in support costs.

In addition to the above following business challenges are faced in software lifecycle:

• User adoption and acceptance
• Initial and ongoing user proficiency
• Time to develop testing, procedural  and training documentation and programs
• Varied formats and styles of training and documentation
• Software complexity
• Frequency of upgrades and tight project timelines

Oracle’s User Productivity Kit helps the organization in every stage of project i.e. during implementation and post implementation.

Using UPK in every phase of implementation or upgrade contributes greatly to the probability of success.

The faster end users are up to speed the sooner you will get the most out of your investment.

The UPK developer is a single source development and customization tool. It is used to develop and edit documentation, training and support content. UPK developer can record every step of operational transaction within application provided by Oracle.

UPK developer has object recognition capabilities for:

• Oracle E-Business Suite
• PeopleSoft Enterprise
• JD Edwards and Siebel

Experienced product and domain experts can help organizations to build contents in an effective way which can greatly improve the efficiency of the workforce.

To know more contact us and we will be happy to assist you.