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Some of the crucial questions faced by this industry are:
- How do we control capital and operational cost?
- How do we maintain customer profitability?
- How do we integrate disparate systems (CRM, billing, collections, contracts, MIS)?
- How do we maintain campaign profitability and performance?
- How do we handle continuous pressure on service level maintenance due to aggressive competition?
- Optimized network management by freeing stranded network assets
- Optimization and control of project cost, budgeting and execution of internal and external projects
- Improve sourcing, procurement and inventory management to lower Supply Chain Cost
- Expense control, positive time to cash flow and leveraging leases into assets
- Real time integration across products